Last Updated: 1/19/2026

BC Granite & Marble (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when interacting with our business, including through our website, phone calls, and text messaging.

We may collect the following information when you contact us or request services:

• Name
• Phone number
• Email address
• City or project location
• Project details (such as renovation type, material preferences, or measurements)
• Photos you voluntarily share of your project space

We only collect information that is necessary to provide countertop fabrication, installation services, and related customer support.

Your information is used for the following purposes:

• Responding to inquiries and missed calls
• Scheduling and confirming consultations or measurements
• Communicating about your countertop project
• Providing customer service and project-related updates

We do not sell or rent your personal information to third parties.

By providing your phone number and contacting BC Granite & Marble by phone, text message, website form, or Google Business Profile messaging, you consent to receive text messages related to:

• Customer service
• Appointment scheduling and confirmations
• Project communication

Message frequency varies based on your interaction.

Message and data rates may apply.

Opt-Out:

You may opt out of text messages at any time by replying STOP.

For help, reply HELP or contact us directly.

We do not send promotional or marketing text messages without consent.

We may share your information only when necessary to operate our business, such as:

• Scheduling tools or communication platforms
• Service providers assisting with customer communications

All third parties are required to maintain the confidentiality of your information.

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or via mobile communication is 100% secure.

You may:

• Request access to the information we have about you
• Request correction or deletion of your information
• Opt out of SMS communications at any time

To make a request, please contact us using the information below.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

BC Granite & Marble